- Standard Check-in time is 12:00 pm. and Check-out time is 11:00 am. Early Check-in and / or Late Check-out subject to availability shall incur additional charge at the Villa’s applicable rack rates as determined by the Villa on that particular day.
- Extension of stay shall be subject to availability of the property and prevailing tariff/ rates.
- A maximum of one extra mattress or roll away bed shall be accommodated per room at an additional charge, subject to availability.
- Confirmation of the property is subject to availability
- Airport/ Railway station transfers are not included in the property rate.
- Rates not valid for booking individual rooms.
- Reservation confirmations are subject to availability of the property. All Bookings are confirmed / guaranteed only if you hold the “CONFIRMATION EMAIL”.
- Bookings must be guaranteed against full payment deposited along with confirmation. The bookings once made shall be cancellable and refundable as per the cancellation policy.
- In the case of “No Show” the hotel reserves right to charge 100% retention against the stay.
- Rates subject to change.
- Outside liquor is not allowed.
- All meals have to be pre-ordered from the villa menu and full payment has to be made in advance.
- Lunch will be served from 12:30 Hrs. to 14:45 Hrs. Dinner will be served from 20:30 Hrs. to 22:00 Hrs. Breakfast will be served from 8:30 Hrs to 10:30 Hrs. The management regrets the inability to carry forward any missed meal and / or compensate or refund.
- Guests requesting Jain food must provide prior intimation well in advance. On the day of arrival selected dishes will be served. For the following days reasonable requests may be considered.
- The Management reserves the right to alter and amend any of the above terms and conditions without prior notice.
- As per the current government regulation policy requires Indian Nationals to carry proof of identity (driving license, Adhar card or voter’s identity card) at the time of check-in. Foreign Nationals to present passport and a valid visa. In absence of the same the Resort has the right to deny accommodation.
- Swimming is at your own risk as No life guard on duty. Children below 5 years are not allowed in the swimming pool and for activities. Swimming Pool hours are from 9.00 am to 6.00 pm. Swimwear is compulsory.
- Any breakage or damage done to the property will have to be compensated.
- Bookings are Non-Refundable.
- Amendment can be offered if requested well in advance prior to check in date subject to availability and subject to payment of any difference in fare as per new dates selected. New check-in date can be honored within 06 months from the original check-in date. Amendment policy is not valid for blackout dates and festive dates as determined by the Villa.
Safe Deposit Lockers are available in the room for guest convenience. The Villa shall not be responsible for the loss / damage of Guest valuables or belongings due to neglect of employees or agents or any other cause whatsoever including theft and pilferage.
Storage of films and other items of combustible or hazardous nature in rooms are strictly prohibited.
Check – in time is 12:00 HRS while check-out is 11:00 HRS. Kindly inform reception in case you wish to retain your rooms beyond departure. In case of availability 50% of the normal tariff shall be charged up to 18:00 HRS & full rates applicable thereafter. All children under minors may not use the Villa’s swimming pool, unless accompanied by an adult.
The Management shall not be held responsible for any inconvenience, accident, injury, allergies or ill health that might result from use of Villa facilities provided or services due to factors beyond the Management control. Any insurance claims pertaining to theft, injury or medical reimbursement has to be within the jurisdiction of the Courts in Goa. Please note that certain outlets may be closed for private function without prior notice as per the discretion of the management. The villa will not be liable for any inconvenience caused in lieu of the same.
Valley Meadows Villa shall have no liability for any interruption, error, defect, deletion, delay in operation or for any failure of performances associated with the Dish TV Channel service during guest stays; this facility is prone to such hindrances.
In addition to rooms’ F&B; outlets, the Villa also provides you with recreational facilities such as Swimming Pool. Although we take utmost care to make our facilities enjoyable there is always a possibility that you may encounter minor inconveniences that may be brought to the notice of the management, so that required remedial steps may be taken accordingly.
Pets are not allowed in villa premises.
The Management reserves the absolute right of Admission to any person into the Villa premises and to request any guest to vacate his / her room at any moment without prior notice or assigning any reasons whatsoever.
The Villa has a zero-tolerance policy in which it will refuse to admit or refuse service or accommodation in the Villa or may remove a person who: while on the premises of the Villa acts in an obviously intoxicated or disorderly manner, destroys or threatens to destroy Villa property, or causes or threatens to cause a public disturbance; Hence the villa reserve the right to deny admission, to any person or to require a person already admitted to leave the villa, without refund, liability or compensation if we consider that the circumstances so require.
Valley Meadows Villa may limit the number of persons who may occupy a particular guest unit in the Villa and will only allow registered guests to use its facilities.